Ways
to get assistance while you work
The best way to get assistance while you are working is to utilize the context sensitive
help available from just about every screen panel. Selecting Help from a screen will
address information related only to this function.
Documentation
(users manual)
A complete (over 300 page) electronic users manual has been included with the installation
of the software. It is accessible by selecting the system documentation item in the
applications program group. You may either view or print all or part of this documentation.""
Technical support
Our support team
PC Weather Products provides free support via EMAIL. Hurrtrak Advanced users also get free telephone support. Please make sure to follow the order of support shown below.
Before contacting us, please make sure you have done the following
1. Review the system help text (this document)
2. Review the system documentation
3. Check the FAQ on our web site at http://www.pcwp.com
If these methods do not provide an answer, please contact PCWP via EMAIL: support@pcwp.com
If you are a Hurrtrak Advanced user, you can reach us by voice at: (770) 953-3506.